Return and Refund Policy
- Please have your online order number, order date, and the customer name ready when contacting us.
- We shall take the full responsibility for the lost parcels upon our team’s mistake. Otherwise, we will not be liable for lost parcel if the client makes the mistake.
- All returned items need to be reviewed and pre-approved by our Product Quality Control Team. The request is invalid if the item does not match the terms and conditions or fails to return within 30 days.
- Shipping fees are not refundable. Customer is responsible for any return shipping charges.
- All online purchased items are non-refundable but exchangeable and make sure it match the terms and conditions.
从本购物城所购买的货品均不可退款，但可以退换 , 商品必须符合退货条款与条件。
Terms & Conditions
- Purchased items must be damaged, not function or different as ordered.
- The product must be unused and in the same condition that you received it.
- Remain the product original packaging.
- You have 30 days to return the damaged items from the date you received it.
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